These terms govern your access to and use of Norenmark, operated by AI Quantum Ventures LLC. By creating an account, submitting an application, or using any of our platforms, you agree to them.
1. Who we are
Norenmark is operated by AI Quantum Ventures LLC ("we", "us", "our"). We provide software platforms, implementation services, training, and certification to independent business operators ("you", "partner").
2. Accounts and eligibility
You must be at least 18 years old and able to enter a binding contract. You are responsible for the accuracy of the information you provide, for keeping your credentials confidential, and for all activity that occurs under your account. Notify us immediately at support@norenmark.com if you suspect unauthorized access.
3. Partner licenses and white-label rights
Approved partners receive a limited, non-exclusive, non-transferable, revocable license to market and resell access to the platforms included in their plan under their own brand. You may not sublicense, resell source code, reverse engineer, decompile, or create derivative platforms from our software. All intellectual property in the underlying software, designs, documentation, and trademarks remains ours.
4. Your responsibilities to your customers
You set your own prices, own your customer relationships, and are solely responsible for your marketing claims, contracts, refunds, tax collection, and support obligations to your customers. You must not represent yourself as an employee, agent, or franchisee of Norenmark, and must not make claims about the software that we have not published.
5. No franchise, no employment
Nothing in these terms creates a franchise, joint venture, partnership, agency, or employment relationship. Partners operate independent businesses under their own brands and control their own operations.
6. Fees, billing, and taxes
Plan fees, build fees, and any usage-based charges are billed in advance through our payment processor on the schedule shown at checkout. Unless stated otherwise in writing, fees are non-refundable once a build or license has been provisioned. Subscriptions renew automatically until cancelled. You are responsible for all applicable taxes other than taxes on our net income. Failure to pay may result in suspension or termination of access.
7. Cancellation and termination
You may cancel a subscription at any time from your dashboard; access continues until the end of the paid period. We may suspend or terminate access immediately for non-payment, breach of these terms, unlawful activity, abuse of the platforms, or conduct that damages the brand or other partners. On termination, your license to market and resell the platforms ends and you must stop using our intellectual property.
8. Acceptable use
You will not use the platforms to send unsolicited bulk messages, distribute malware, infringe third-party rights, violate applicable law, attempt to gain unauthorized access to our systems, or interfere with other users' use of the services.
9. Third-party services
The platforms integrate with third-party services such as payment processors, email providers, hosting, and AI providers. Your use of those services is subject to their own terms, and we are not responsible for their availability, actions, or pricing.
10. No income or results guarantee
We make no representations or guarantees about income, revenue, or business results. Any figures, case studies, or examples we publish are illustrative and are not a promise of your results. Outcomes depend on factors within your control and market conditions outside anyone's control.
11. Service availability and changes
We work to keep the platforms available but do not guarantee uninterrupted or error-free service. We may add, modify, deprecate, or remove features. Where a change materially reduces core functionality of a paid plan, we will provide reasonable advance notice.
12. Disclaimer of warranties
The services are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
13. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the services will not exceed the amounts you paid us in the twelve months before the event giving rise to the claim.
14. Indemnification
You will indemnify and hold us harmless from claims, damages, liabilities, and reasonable legal fees arising from your marketing claims, your agreements with your customers, your use of the platforms, or your breach of these terms.
15. Confidentiality
Non-public information we share with you about pricing, roadmaps, playbooks, and platform internals is confidential. You will not disclose it to third parties except to employees or contractors who need it and are bound by comparable obligations.
16. Changes to these terms
We may update these terms from time to time. Material changes take effect when we post the updated terms with a new effective date, and continued use of the services after that date constitutes acceptance.
17. Governing law and disputes
These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. The parties will first attempt in good faith to resolve any dispute informally by contacting support@norenmark.com. Disputes not resolved informally will be brought exclusively in the state or federal courts located in Delaware, and each party consents to that jurisdiction and venue.
18. Contact
Questions about these terms: support@norenmark.com.
